Why Cognitive Diversity Drives Business Success

cognitively diversity group

If you’ve participated in an Emergenetics® Meeting of the Minds workshop, you probably remember one of our signature activities: Krazy Kontrapshuns. Without giving too much away, the exercise engages participants in a somewhat outlandish game of charades. While the activity adds a lot of laughter to the session, what’s most impressive about it is its…

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Power Up Productivity through Employee Engagement

Team of multigenerational business people working together

Team members who are connected and committed tend to be more effective employees. In fact, the Hay Group identified that engaged employees were generally 43 percent more productive than their counterparts. However, I would contend that engagement alone is not necessarily enough to drive productivity. Employees also need the motivation and capabilities to do their…

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Empower Your Employees with Skills that Can’t Be Automated by Artificial Intelligence

Two colleagues in discussion

Each year, technology plays an ever-increasing role in our lives and organizations. As Generation Z joins the workforce, companies are growing more thoughtful about how they incorporate technology to engage employees. After all, 96 percent of Generation Z own a smartphone and spend about six hours online each day. For younger generations, technology is simply…

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Boost Your Customer Service Skills

Engaged remote team member

Have you ever had a customer service experience that inspired you to write a review or talk about it with a friend? If so, it’s likely that the company – and their customer service representatives – left either a fantastic or negative impression on you. Customer service has a major impact on your business. Companies…

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